Problem With Aireloom King Side Mattress

by Juan Santiago Lindsay
(City of Industry Ca USA)

In September 2010 I purchase an Aireloom King Side mattress. The cost is $3,000.

The impression in the mattress three weeks after I purchase is 3 inches.

The mattress have been inspected 2 time and Sit and Sleep will not replace the mattress.

I am up set with the customer service, I am sleeping in a mattress that don't support a 5.11" 187 lbs man.

If any body read this review and have any advices I would love to hear from you.

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Hi Juan, thank you for your message. Mattress warranties and replacement policies vary quite a bit, depending on the store you purchase from and the brand.

You will need to read your mattress warranty and replacement policies, and then if you are not getting the help you need from customer service, I recommend that you contact the management or owner of the store you purchased your Aireloom King Side mattress.

If you are still not satisfied, contact your local Better Business Bureau which can help to resolve your problem. I hope this is helpful for you.